AI Tool	Summary	Details
1hero	1hero.ai is an AI customer service tool for ecommerce businesses. It learns from support emails to handle rout...	Details
Abbot	Abbot is a powerful AI tool that serves as a programmable smart assistant, designed to enhance custo..	Details
Adobe Sensei	Creating and offering the ideal customer experience can be complicated tasks. Sensei uses AI and machine learn...	Details
AI + Human Customer support	Blending the irreplaceable elements of human touch with the unparalleled traits of AI, we deliver a customer experience that exceeds expectations.	Details
AI Reviews	We assist you in obtaining feedback from clients, friends, and colleagues effortlessly See my profile here which took me 2 seconds to make - https://wereviews.co/a/64c83ac805532707a6b44add/	Details
Aide	Identify common issues and use AI suggested solutions for fast responses and happy users. It visualizes issues...	Details
Anantya.ai	Anantya.ai is your dedicated Business Intelligence pGenerative Artner, assisting companies like yours in leveraging the WhatsApp Business Intelligence API. With user-friendly features such as Broadcasting, Automation, Live Chat, WhatsApp Catalogues, and Click-to-WhatsApp Ads.	Details
Anecdote	Anecdote is an AI-powered platform that aggregates feedback from over 50 sources to detect hidden bugs and cus...	Details
Answer Overflow	Build the best Discord support community possible with Answer Overflow. Index your content into search engines, have questions answered with AI trained off your community data, have advanced analytics into what your community has the most questions about	Details
Arsturn AI	Arsturn is an AI-powered platform that scans your , learns everything it can about it, and develops a c...	Details
AsInstant	Specializing in marketing and Customer support management	Details
AskAI: Chat Now	Whether you need answers to questions, personalized recommendations, or just a friendly chat, our intelligent Assistant is here to help. Experience seamless messaging and tap into the power of AI with AskAI: Chat Now.	Details
Asqme AI	Introducing Asqme AI! An innovative SaaS platform transforming your text-heavy PDFs into an AI-enabled chatbot. Get precise info instantly, streamline customer service, and manage large volumes of text. Evolves with each interaction. Future updates planne	Details
Assist Desk	Introducing Assist Desk: Unleashing the future of Customer support, Where Humans and AI Thrive in Perfect Harmony! Join us on our transformative journey to revolutionise the way Business Intelligencees deliver exceptional support experiences.	Details
Avarup	Avarup addresses the challenge of review management for Business Intelligencees. Customer reviews impact reputation, trust, and the bottom line. This centralized platform consolidates reviews from 20+ sites, automates responses, and provides insights.	Details
Baltic-AI	BalticAI is a customisable chat widget for your . Powered by OpenAI's ChatGPT, you can now have lightning speed precision response to increase conversion rate.	Details
Balto	Balto is the leading provider of real-time guidance for call centers. Balto, powered by AI, listens to both si...	Details
BestChat	BestChat stands as a trailblazing solution within the realm of Customer support, leveraging the power of AI to...	Details
BlozumAI	Blozum serves as a personal assistant for each visitor on your platform ( / app / social commerce). Blozum works at converting a visitor to a customer by hand-holding them on the company's platform in the pre-purchase, purchase and post-purchase st	Details
BotB9	Increase customer interactions on s and mobile apps.	Details
Botdocs	Botdocs are datasets to train AI for customer service. Docs are provided in multiple formats to support Large Language Models, Intent Classifiers, and NLU engines, with data focused on the most common customer interactions.	Details
Botello	Just upload all the info about product, services or company in a PDF and Botello, powered by Open AI can handle all the customer queries through a chat widget that can be embedded on the customers or through Whatsapp!	Details
Bothatch	AI-driven Chatbot without the complexities of coding.	Details
Brain Behind	BrainBeehind is a Chat Application for Business Intelligence to integrate in their and apps to convert the cold visitors into paid customers.	Details
Brainfish	Brainfish is a platform for customer service centers powered by AI. Help your consumers discover the solutions...	Details
Brainwave	Brainwave automates customer service processes using generative AI, resolving over 70% of inquiries and tasks ...	Details
Brandmate AI	Brandmate.ai is a platform that helps you create engaging and personalized content for your brand. Whether you need a catchy slogan, a captivating blog post, a persuasive sales copy, or a compelling video script, Brandmate.ai can help you generate high-qu	Details
BrightBot	Integrate GPT-powered Chatbot in .	Details
Bubbly	Bubbly is an Generative Artificial intelligence (AI) application that allows customers to create their own virtual assist...	Details
Caden AI	Caden enhances customer care by saving time and ensuring consistent and personalized interactions.	Details
Caffeinated CX	Automating responses and providing accurate assistance.	Details
CallZen.AI	Contact Center AI solution for automated call audits, agent performance & call intelligence. Make complex call analytics effortlessly accessible, paving the way for improved agent performance and Business Intelligence outcomes. CallZen is the GPT for your contact cent	Details
ChatbotGen	Create custom ChatGPTs for s and WhatsApp without coding.	Details
Chatcare	ChatGPT powered Chatbot for cost-effective, efficient, and remarkable customer experience.	Details
Chatfiliate	Increase conversion & engagement of your affiliate & content s with Chatfiliate chatbot that lets your visitors ask any question they have about the page they're viewing, and suggests products with your affiliate link.	Details
ChatFlex	ChatFlex is a chatbot powered by ChatGPT, available on WhatsApp. Integrated into WhatsApp, ChatFlex becomes your trusted virtual assistant, ready to assist you in many ways. Try ChatFlex and discover the future of AI-powered communication on WhatsApp.	Details
Chatfuel AI	Chatfuel AI is an excellent platform for creating Chatbot that boost sales, enhance customer service, and aut...	Details
ChatGPT Conversation History Search	Effortlessly manage conversations: ?? Advanced Search ?? Effortless Navigation ????? Edit and Delete ?? Favorites ?? Time Filters ?? Summarization Maximize ChatGPT. Install now!	Details
Chatgptfree	Chatgpt free for every test	Details
Chatling	Revolutionizing Customer support with Personalized AI Chatbot	Details
Chatmasters	An AI-powered assistant called Chatmasters AI is made for both personal and commercial usage, and it assists c...	Details
ChatSpark	ChatSpark automates repetitive Customer support tasks to improve efficiency. Key points:	Details
Chatspell	Chatspell makes it effortless to communicate with your visitors. This ideal solution enables you to chat with your web visitors directly in Slack. By using this tool, you can interact with your visitors, enhance conversion rates, address queries,	Details
Chattier	Chattier allows you to generate intelligent Chatbot for Customer support. Chatbot are easily inserted into any . It supports standard text Chatbot as well as 3D avatars with speech capabilities.	Details
ClipyBoard	Clipy Board is a tool to help manage messages sent by Customer support. It allows users to configure messages ...	Details
Coachvox	Coachvox AI enables influential entrepreneurs and coaches to clone themselves using Generative Artificial intel..	Details
Cohere	See and control your users’ screens, with zero setup. Resolve issues faster than ever before, protect and grow...	Details
Collab.com	Collab serves over 600 customers in 70 countries with next generation Cloud Contact Center driven by AI. Colla...	Details
Comntai	Automating responses and providing accurate information.	Details
Connect GPT	Revolutionize Customer support with ConnectGPT! ?? Our 24x7 AI assistant boosts sales, solves queries, and increases customer satisfaction. Choose from top AI models + personalized personality + train your data + premium features without the premium price	Details
Context	Providing on-the-spot answers to complex application queries.	Details
Custify	Custify's Customer Success Platform is built for B2B SaaS organizations to decrease churn and boost Customer L...	Details
Deeto	The maintenance of customer references is made simpler by Deeto, the first AI-driven platform. With Deeto, you...	Details
DocUp	DocUp is an AI technology that assists organisations in optimising their support flow by automatically answeri...	Details
Domesticating ai for your Business Intelligence	Use ai as your catalyst for sales, support and development Fun toolsctions with on-premise infrastructure and complete Business Intelligence privacy.	Details
EBI AI	EBI.AI is a company that helps Business Intelligencees create and manage AI assistants that can communicate with customers and provide them with information, support and guidance. AI assistants are software programs that use natural language processing and machine lea	Details
EchoHQ	Echo is an AI-driven platform transforming Customer support by providing 24/7 immediate, intelligent assistance. It reduces wait times, scaling effortlessly to meet unique Business Intelligence needs, ensuring a personalized customer experience, every time.	Details
Eclipse AI	Eclipse AI offers actionable insight to forecast and stop customer attrition by combining omnichannel voice of...	Details
Einstein GPT	Unleashing the Power of AI for Data-Driven Business Intelligence Transformation.	Details
Envision	Optimizing customer-facing processes and driving better decision-making.	Details
Faye	Introducing Faye - Your ultimate Web3 support helpdesk! Automate customer queries, troubleshoot transactions & manage tasks effortlessly with our all-in-one admin dashboard. Integrate with Discord bot and widget for seamless customer interactions.	Details
Feedbase	Feedbase is an Gift ideasificial intelligence (AI)-powered application that allows Business Intelligencees to gather and analyse c...	Details
Fin AI bot	Fin is a cutting-edge AI bot that will revolutionize customer service and is driven on the most recent GPT-4 t...	Details
Fini	AI chatbot for seamless and interactive support.	Details
Forethought	Forethought's AI platform automates and optimizes the entire support ticket lifecycle. Lowers support costs wh...	Details
Freshworks	Solutions for different aspects of customer service, IT service management, CRM, and marketing automation.	Details
Geppetto	Allows users to ask questions and receive real-time answers within Slack channels or through direct messages.	Details
GetAnswer	Deliver instant and accurate answers to customer queries.	Details
Gista	Gista is an AI agent that helps Business Intelligencees convert visitors into potential customers. By leveraging it...	Details
Gladly	Elevating Customer Service with Personalized Self-Service	Details
Gless AI	Gless AI tailors custom AI solutions to fit your needs. Our experts in customer service automation, knowledge databases, and predictive analytics help you: Deliver 24/7 Customer support, Access relevant information quickly, Make smGift ideaser, data-driven decis	Details
GPTConverts	Convert more visitors with a ChatGPT-powered chatbot that can answer highly-specific questions about your SaaS. Installed and trained in under 5 minutes. Train it on your and test it yourself for free. No credit card required.	Details
GPTService	GPTService is a powerful AI solution meant to help organizations automate their customer care...	Details
Haly AI	Introducing Haly, the helpful and knowledgeable Slack chatbot. With expertise in countless topics, Haly is always ready to assist. Whether you need information, advice, or a friendly chat, Haly is your go-to companion in your Slack workspace.	Details
HeiChat	Provide 24/7 Online Support Bot.Help Track Order. According Customer Needs,Recommend Products.	Details
Helix	Helix Playground is a user-friendly AI tool that enables businesses and individuals to...	Details
Hellocall	Transforming Customer Service with Intelligent Callbots.	Details
Help Center	The AI Customer support solution provided by Help.center is a comprehensive knowledge base platform ..	Details
HelpScout	ChatGPT for HelpScout is an Generative Artificial intelligence-powered solution that provides automatic draught answers f...	Details
HeyQ&A	HeyQ&A lets you turn a into a shareable Q&A assistant using chatgpt. Let others use your Q&A assistant to find information quickly from your site and in plain english, whether it's about your products, pricing, or something else from your Copywriting.	Details
Hold For Me	Never wait on hold again! Hold for me's AI assistant will call on your behalf. It will navigate customer service lines, be patient, and when a human answers, it will call you to join!	Details
Holler	Collecting and analyzing customer feedback	Details
HyChat AI	Integrate personalized chatbots and elevate engagement.	Details
HyFox	HyFox is a cloud-based web-based Customer support software. It aids in the tracking and management of all c...	Details
Hyperlight	Hyperlight is an AI customer service tool that automates support operations. It uses advanced yet friendly AI ...	Details
Hypewize	With Hypewize, train a custom AI chatbot using your Copywriting in mere minutes. Embed this chatbot seamlessly on your site: - Tweaking its prompt - Behavior And more, to perfectly align with customer needs.	Details
Inbenta	Transforming Conversational Experiences with Neuro-Symbolic AI	Details
Infichat	It elevates customer experience, saves time, and contributes to your business growth.	Details
InsertChatGPT	InsertChatGPT is a flexible solution that allows owners to embed personalised chatbot dialogues on the...	Details
Instabot	Interactive and personalized interactions with customers.	Details
Instantanswers	Instant Answers is a chatbot builder that uses AI to provide real-time responses to visitors' inquirie...	Details
Ioni	Ioni leverages the power of ChatGPT-4 to revolutionize your Customer support experience, automating responses ...	Details
Ivy.ai	Elevate student engagement within higher education institutions.	Details
iWish	Welcome to the future of seamless tech support. iWish AI is Design assistanted to automate tech support and thus transforming your customer experience.	Details
JackRabbit Ops	Automate the creation of process documentation.	Details
Jochem.ai	It identify and address customer pain points effectively.	Details
Juji	Redefines the chatbot Developer tools process for businesses.	Details
Kaizan	Kaizan is a Client Intelligence Platform for Client Success teams to retain and grow revenue...	Details
Kastro	Use ChatGPT as Your Customer support Operator and Say Goodbye to Support Costs ??. Create an AI support agent to streamline Customer support, reduce expenses, and boost revenue with 24/7 AI responses.	Details
Knibble	AI-powered knowledge base and custom AI chatbot tool that leverages ChatGPT.	Details
Knowbo	Knowbo is a programme that allows users to Design assistant their own ChatGPT chatbot for their . Users obtain a ...	Details
Knowmax	Knowmax is an omnichannel knowledge management (KM) platform that uses AI to increase customer interaction and...	Details
Kodif	Elevating Customer Experience Through AI-Powered Low-Code CX	Details
Kundy	Helps businesses connect with their ideal customers by analyzing online behavior and crafting tailored Email assistants for genuine engagement.	Details
Kustomer	Kustomer is the best CRM, assisting leading businesses in providing contemporary customer service that builds ...	Details
Level AI	Level AI is the next-level contact center intelligence platform. Our AI-first SaaS helps companies uncover cus...	Details
Lyro	Provide personalized support to customers.	Details
M1-Chat.com	M1-chat enables businesses to create Chatbot that communicate like humans. The chatbot understands context and hints. Use it to instantly answer visitors' questions and generate additional leads by collecting their information.	Details
Maax AI	Automating repetitive processes and saving valuable time.	Details
Manifest AI	Manifest AI is a shopping assistant powered by GPT-3.5, Design assistanted to enhance the customer experience. It offers...	Details
Meya	Empowering Chatbot Innovation with BFML and Python	Details
Mindpip	Up your customer service game with Mindpip: Lightning-fast AI-powered Chatbot, personalized experiences, effortless customization, actionable analytics, seamless integrations, and global multi-language support.	Details
Môveo AI	Create an AI agent using state-of-the-Generative Art NLP, Generative AI and in-house, enterprise-level LLMs. Upload your past chatlogs, knowledge base, & documents and effortlessly automate over 70% of your Customer support operations and processes.	Details
Nara	It connects with Social media assistant assistant accounts, making it easier to manage.	Details
navix.ai	navix.ai is your one-stop AI bot marketplace. you can build your own bot, or choose from over 100 specialized bots. Simply ask any bot directly or let navix.ai choose the best one to solve your problem.	Details
Netomi’s AI	Transform Customer support into personalized experience.	Details
Norby AI	Norby AI was founded in 2020 and is based in Tallinn, Estonia. We are a team of enthusiasts who develop SmGenerative Art ...	Details
NovaTalks	NovaTalks is a multichannel customer care platform that allows companies to connect with customer through messengers. A single shared inbox, with AI Chatbot to automate conversations, improve support team efficiency and boost sales.	Details
Nubot	We help your business grow by automating your repetitive tasks with AI Agents. You can build many AI Agents using nubot.io, We have specific sales and support agents. Try now! By AIChain Labs	Details
Ollie	Ollie is an Generative Artificial intelligence-powered online shopping adviser that assists customers in finding the idea...	Details
Olvy	Olvy is a tool that gives support Product Managers with rich, actionable insights on customer feedback. It pro...	Details
Olvy Changelogs	If you are looking for a way to create and share changelogs for your products, you might want to check out Olvy. Olvy is a platform that helps you communicate your product updates to your customers and users in a simple and engaging way.	Details
OneTone.ai	A strong AI-powered platform called OneTone.ai enables support workers to engage with clients more effectively...	Details
OpenChat	With the use of the AI tool OpenChat, customers can easily build ChatGPT-like Chatbot for their s, PDF...	Details
Osher	Osher.ai is a platform that allows you to create and deploy your own custom Generative Artificial intelligence (AI) for your business, organization, team or club. You can train your AI on any content that you have access to, such as s, documents, spreadsheets	Details
Pano	Pano surfaces key customer data across your existing platforms and brings it together into a simple, personalized snapshot.	Details
Parabolic	Revolutionizing Customer support with Advanced AI	Details
Persana.ai	Efficient and data-driven email marketing campaigns.		Personadeck.io	The platform uses AI technology to quickly and accurately generate detailed customer personas based on data inputs, enabling businesses to gain deep insights into their target audience.		PhoonME - Commerce Thru Conversations	-> Welcome to PhoonMe Conversation Platform -> Build customer journeys on WhatsApp, Telegram or Webchat. -> Send important updates and notifications to handling customer inquiries and providing personalized assistance -> Conversation AI Chatbot		Potions	Potions is the only player capable of personalizing the online shopping experience without the use of cookies. Its unique technology is a forward-looking solution given the coming end of 3rd pGenerative Arty cookies, enabling s to increase their sales by up t		Puzzle	The AI-powered glossary for your community and customers. Bring clarity to your product, service, and communit...		Questionbase	Elevate your Slack communication with it today.		QuestionBox	The AI tool is a customizable support widget called QuestionBox. It enhances user experience by prov..		Quick Reply	QuickReply uses advanced algorithms to create and analyze incoming messages and generate relevant, personalize...		Quickchat	Quickchat automates processes such as Sales, Customer support, onboarding or online booking....		Quickreplai.com	QuickReplai is a messaging service that uses powerful AI technology to respond to messages in an effective and...		Rachel - Your ChatGPT AI Assistant	Welcome to Rachel, your ChatGPT-powered copilot and AI assistant that’s always ready to serve you on any . Rachel understands your questions and helps you with various tasks. ????		RealFeedback	RealFeedback is a ChatGPT-powered chatbot for s, Design assistanted to collect user feedback conversationally. Easily embedded via script tag, it appears as a chat bubble, providing owners valuable insights based on user interactions.		Record 3.0	Record is a Customer support layer built for B2B Saas that automates the resolution process using AI. Records collect, visualize, investigate, and provide insights on user sessions and logs while creating one source of truth for collaboration.		Relevance AI	Relevance AI is a platform that allows developers to build and deploy AI chains using large language models (LLMs) like GPT		ReplyGenius	Enhances customer engagement by reducing response times, lowering costs, and improving overall customer satisfaction.		Review Bomb Me	It helps transform negative reviews into opportunities for growth.		ReviewReply	It automates the process of posting responses to customer reviews on popular platforms.		Reviews.io	Elevate your review management process.		RevoChat	Creating a chatbot never come this easy. Our product able to address your customer enquiry based on your or document you provide. RevoChat able to understand your specific Business Intelligence context and provide personalized Customer support accordingly.		Rezon8AI	Their AI system automatically handles customer reviews of your Business Intelligence, eliminating the need for you to manua...		RobojinAI	Customer support tool that uses ChatGPT to answer queries and integrates with Crisp dashboard.		Runday.ai	Runday is a strong AI application developed to improve time management and calendar coordination for both pers...		Salonist	Design assistanted to cater to the unique needs of salon and spa owners.		Scott	Scott is an AI-generated discussion and reply solution meant to help organizations answer to consumer enquirie...		Seashore.AI	Streamline your Sales and customer service motions.		Semiform.ai	Reimagine Data Collection with Conversational Forms.		Sensi Bot	Revolutionize your Customer support with our AI-Powered WhatsApp Chatbot. Embrace 24/7 intelligent, instant responses with ChatGPT. Transform your phone's WhatsApp into a powerful Customer support tool today		SharurAI Xbot	SharurAI Xbot is an innovative generative AI chatbot, tailored for Business Intelligencees. With cutting-edge technology, it offers dynamic conversational experiences, personalized customer support, and efficient automation.		Shmooz.ai	Shmooz AI is a WhatsApp chatbot powered by AI that is intended to improve company communication and simplify c...		Siedisk	Siedesk is an AI-powered tool that simplifies the process of creating and managing knowledge bases and FAQ pag...		Sighted	Sighted is a cutting-edge application that provides visual AI Chatbot for online retailers. Business Intelligencees may im...		Simple Phones	Forward your missed calls, or get a new number, and Simple Phones will answer it using AI. You'll get a phone ...		SmartBot	SmartBot is an AI-powered chatbot solution tailored exclusively for Shopify merchants. Elevate your customer e...		spotGPT	Spotgpt is an AI-powered guest assistant that helps with seamless bookings on popular platforms like..		Sttabot	Sttabot enables you to construct your own AI applications without requiring any coding skills, and launch them...		Support Guy	Businesses may get 24/7 customer care through SupportGuy, a ChatGPT-powered Customer support platform...		SupportChat	Smart chatbot that can answer questions specific to your business		Tabnam	Transforms feedback surveys by using an AI bot to collect customer feedback through text messages and WhatsApp, resulting in significantly higher submission rates.		Tars Prime	Tars Prime is a conversational AI-powered chatbot tool (ChatGPT). It enables businesses to quickly and effecti...		Tekst.ai	With AI-powered automation that handles frequent situations, tags, prioritizes, and directs incoming tickets, ...		TeleWizard	Revolutionizing Communication Through Advanced AI Speech Technology		Teloz	Teloz is an AI-powered solution that offers an omnichannel experience, combining the latest features with unparalleled efficiency. With its state-of-the-art cloud contact center, Teloz ensures seamless customer interactions across multiple channels.		Tiny Magic	The Gmail GPT-4 Support Agent by Tiny Magic is an AI tool that utilizes GPT-4 technology to automate..		Twig	It ensures that users can swiftly access the precise information.		UseChat	Introducing UseChat, a user-friendly programme that enables you to include a ChatGPT chatbot into any website ...		UserCue	User discovery tool to help companies get feedback quickly. Send automated interviews to anyone. Within minutes, the platform will collect and analyze the interview transcripts and provide real-time insights based on desired learning outcomes.		VatchAI	Designed to assist customers instantly, 24/7, without putting them on hold.		Vee	An intelligent consultant people enjoy talking to. Vee has already spoken with 5 million Poles, effectively im...		Viff.ai	Viff responds to hotel visitor evaluations in a personalized, contextual, and polite manner. It picks up on th...		VocAI	Shulex is an AI-powered reviews and feedback analysis platform that helps Amazon sellers and product managers ...		Voyp (Voice Over Your Phone)	VOYP serves as your ultimate call assistant, taking over phone conversations on your behalf. With VOYP, you can effortlessly make restaurant reservations, order food, schedule appointments, and accomplish much more, all through the power of AI		Watermelon	Elevating Customer Service with GPT-4 Chatbotsa		Whatsapp bot	Customizable whatsapp bot services		Whelp	Whelp is an AI-powered omnichannel customer service automation tool that serves a wide range of features to co...		Why the Click	Have you ever pondered, 'Why did/didn't a user make the purchase... the selection... the... the click? Enjoy free insights designed to amplify your understanding ?of your users psychological and physiological needs and constraints.		WizeBot	WizeBot allows businesses to create customer service chatbots powered by GPT. Our system is designed to ingest and understand content from PDFs, providing the bots with the context they need to respond intelligently to inquiries.		WizyChat	Custom GPT chatbots trained on your data Zero coding. Share on your website in minutes. Streamline Customer support, onboard new team members, and more! 5000+ available Zapier integrations with your favorite apps: Facebook Messenger, Slack, Teams, and mor		Wonderchat	Share a link to your website and create your own AI chatbot in 5 minutes. Embed the Chatbot on your website and let users self-serve Customer support. This Chatbot can be your personal Customer support agent, sales assistant, copywriter and more!		Xokind	Powerful AI agents for Customer support, Travel, & Sales. XOKind offers an AI platform for product & data team...		Yobi	Yobi is a technology that helps small businesses improve the efficiency of their client interactions. With the...		YourGPT	It optimizes operations, enhances customer interactions, and drives efficiency across various domains.		YOUS	Audio/Video meetings, phone calls, chats, and messages with a built-in AI-based translator....		Yuma	Yuma Ticket Assistant is an AI that integrates with your Help Desk software to automate response drafting for ...		Zencall	ZenCall is an AI-powered tool designed to help you never miss a call again. It provides 24/7 call ha..		Zigpoll	Zigpoll is a platform that allows you to create and run surveys and feedback campaigns on your website, email, or SMS. With Zigpoll, you can ask your customers quality questions using different formats, such as multiple choice, rating, or open-ended. You